ROJIAURA – Essence of Seasons
Privacy Policy
Effective Date: 21 February 2026
Last Updated: 21 February 2026
English Version
ROJIAURA (“we,” “our,” “us”) is committed to protecting your privacy with transparency, integrity, and discretion.
This Privacy Policy explains how we collect, use, disclose, transfer, and safeguard your personal data when you visit our website, purchase our products, or otherwise engage with our brand.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect information necessary to provide a refined, secure, and seamless experience.
1.1 Personal Information
When placing an order or contacting us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Company name (for B2B orders)
- GSTIN (for invoicing purposes)
1.2 Payment Information
Payments are processed securely through certified third-party payment providers.
ROJIAURA does not store credit or debit card details on its servers.
1.3 Order & Transaction Information
- Products purchased
- Order value
- Purchase history
- Rewards earned or redeemed
- Shipping and tracking details
1.4 Technical & Usage Information
Automatically collected data may include:
- IP address
- Browser type
- Device information
- Time zone
- Pages viewed
- Referral source
- Interaction duration
1.5 Marketing Preferences
If you opt in:
- Newsletter status
- Email engagement data
- Campaign interaction metrics
We do not sell personal data.
2. How We Use Your Information
Your information is processed to:
- Fulfill and deliver orders
- Generate compliant tax invoices
- Process payments
- Manage loyalty programs
- Provide customer support
- Improve website performance
- Prevent fraud
- Send marketing communications (with consent)
- Comply with legal and regulatory obligations
3. UAE & GCC Data Protection Compliance
For individuals located in the United Arab Emirates, personal data is processed in accordance with:
UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable implementing regulations.
Where relevant, we also observe regional data protection standards within GCC jurisdictions.
Lawful Basis Under UAE Law
We process personal data based on:
- Contractual necessity
- Legal obligation
- Legitimate business interest
- Explicit consent
Consent may be withdrawn at any time.
Cross-Border Transfers (UAE)
As ROJIAURA operates from India and may use international service providers, data may be transferred outside the UAE.
We ensure appropriate safeguards including:
- Contractual data protection agreements
- Secure hosting environments
- Encryption and restricted access controls
4. GDPR & UK GDPR Compliance
For individuals located in the EEA, UK, or Switzerland, data is processed under:
- General Data Protection Regulation (EU) 2016/679
- UK GDPR & Data Protection Act 2018
Lawful bases include:
- Contractual necessity
- Legal obligation
- Legitimate interests
- Consent
Where consent is relied upon, it is freely given, informed, and revocable.
5. Cookies & Tracking Technologies
We use:
- Essential cookies (website functionality)
- Analytics cookies (performance measurement)
- Marketing cookies (advertising effectiveness)
You may manage preferences through your browser or consent banner.
6. Automated Decision-Making
We use analytics tools for product recommendations.
We do not conduct automated decision-making producing legal or significant effects without human involvement.
7. Sharing of Information
We may share data with:
- Payment processors
- Shipping providers
- IT and hosting partners
- Marketing service providers
- Legal and accounting advisors
- Government authorities where legally required
All partners are contractually bound to maintain confidentiality and data security.
8. Data Retention
We retain data only as necessary:
- Tax & invoice records: up to 7 years
- Marketing data: until consent withdrawal
- Analytics data: typically up to 24 months
- Customer support records: as required for dispute resolution
Data is securely deleted or anonymized after retention periods expire.
9. Data Security
We implement:
- SSL encryption
- Secure hosting environments
- Encrypted payment processing
- Access control restrictions
- Ongoing monitoring
While we apply strong safeguards, no transmission method is entirely secure.
10. Data Breach Notification
In the unlikely event of a data breach, we will:
- Notify affected users where legally required
- Inform competent authorities within mandated timelines
- Take immediate corrective action
11. Your Rights
Depending on jurisdiction (UAE, EU, UK, California), you may have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
Requests may be sent to:
📩 privacy@rojiaura.com
We respond within legally required timeframes.
12. California Privacy Rights (CCPA)
California residents may request disclosure or deletion of personal data.
ROJIAURA does not sell personal information.
Requests: privacy@rojiaura.com
13. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.
14. Third-Party Links
We are not responsible for privacy practices of external websites.
15. Marketing & Anti-Spam Compliance
Marketing communications are sent only with consent.
Each message contains an unsubscribe mechanism.
We comply with global anti-spam regulations.
16. GST & Tax Information (India)
If GST details are provided:
- Used strictly for tax invoicing
- Stored according to Indian tax law
- Retained for statutory reporting requirements
17. Updates to This Policy
We may update this Privacy Policy periodically.
Continued use of the website constitutes acceptance of changes.
18. Contact Information
ROJIAURA – Essence of Seasons
Registered Address: Thane, Mumbai, India
Email: privacy@rojiaura.com
Customer Support: support@rojiaura.com
🇮🇳 हिंदी (Hindi Version)
गोपनीयता नीति – संक्षिप्त सूचना
ROJIAURA आपकी व्यक्तिगत जानकारी की सुरक्षा के लिए प्रतिबद्ध है।
हम आपकी जानकारी केवल निम्न उद्देश्यों के लिए एकत्र और उपयोग करते हैं:
- ऑर्डर पूरा करना और डिलीवरी
- भुगतान प्रक्रिया
- कर चालान (GST) जारी करना
- ग्राहक सहायता
- वेबसाइट सुधार
- मार्केटिंग (केवल आपकी सहमति से)
हम आपकी व्यक्तिगत जानकारी बेचते नहीं हैं।
आपके अधिकार:
- अपनी जानकारी तक पहुंच
- सुधार या संशोधन
- डेटा हटाने का अनुरोध
- सहमति वापस लेना
संपर्क: privacy@rojiaura.com
Arabic Privacy Notice (ملخص سياسة الخصوصية)
سياسة الخصوصية – ملخص
تلتزم روجيورا بحماية خصوصيتكم والتعامل مع بياناتكم الشخصية بأقصى درجات الشفافية والنزاهة.
نقوم بجمع المعلومات الضرورية لإتمام الطلبات، معالجة المدفوعات، تحسين تجربة المستخدم، والامتثال للمتطلبات القانونية.
الأساس القانوني للمعالجة (الإمارات العربية المتحدة)
يتم معالجة البيانات وفقاً لـ:
المرسوم بقانون اتحادي رقم 45 لسنة 2021 بشأن حماية البيانات الشخصية في دولة الإمارات العربية المتحدة.
يجوز لكم:
- طلب الوصول إلى بياناتكم
- طلب تصحيحها أو حذفها
- الاعتراض على المعالجة
- سحب الموافقة
- تقديم شكوى إلى الجهة المختصة
لن نقوم ببيع بياناتكم الشخصية.
لأي استفسارات متعلقة بالخصوصية:
📩 privacy@rojiaura.com
🇷🇺 Русский (Russian Version)
Политика конфиденциальности – Краткое уведомление
ROJIAURA уважает и защищает ваши персональные данные.
Мы собираем и обрабатываем информацию исключительно для:
- Выполнения заказов
- Обработки платежей
- Налоговой отчетности
- Поддержки клиентов
- Улучшения качества обслуживания
- Маркетинговых коммуникаций (с вашего согласия)
Мы не продаем персональные данные.
В соответствии с Федеральным законом РФ №152-ФЗ «О персональных данных», вы имеете право:
- Запросить доступ к своим данным
- Исправить неточную информацию
- Требовать удаления данных
- Отозвать согласие
Связь: privacy@rojiaura.com
🇺🇸 United States Version
Privacy Notice – United States
ROJIAURA processes personal information in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), where applicable.
U.S. customers may:
- Request disclosure of collected personal data
- Request deletion of personal data
- Opt out of the sale of personal information
ROJIAURA does not sell personal information.
Requests: privacy@rojiaura.com
🇹🇭 ภาษาไทย (Thai Version)
นโยบายความเป็นส่วนตัว – สรุป
ROJIAURA เคารพและปกป้องข้อมูลส่วนบุคคลของคุณ
เรารวบรวมข้อมูลเพื่อ:
- ดำเนินการสั่งซื้อและจัดส่งสินค้า
- ประมวลผลการชำระเงิน
- ออกใบกำกับภาษี
- ให้บริการลูกค้า
- ปรับปรุงเว็บไซต์
- ส่งข้อมูลการตลาด (เมื่อได้รับความยินยอม)
ตามพระราชบัญญัติคุ้มครองข้อมูลส่วนบุคคล พ.ศ. 2562 (PDPA)
คุณมีสิทธิ์:
- ขอเข้าถึงข้อมูล
- แก้ไขข้อมูล
- ขอให้ลบข้อมูล
- ถอนความยินยอม
ติดต่อ: privacy@rojiaura.com
🇰🇷 한국어 (Korean Version)
개인정보 처리방침 – 요약 안내
ROJIAURA는 고객의 개인정보를 존중하며 보호합니다.
당사는 다음 목적을 위해 개인정보를 수집 및 처리합니다:
- 주문 처리 및 배송
- 결제 처리
- 세금 청구서 발행
- 고객 지원
- 웹사이트 개선
- 마케팅 커뮤니케이션 (동의 시)
대한민국 개인정보 보호법(PIPA)에 따라, 귀하는 다음과 같은 권리를 가집니다:
- 개인정보 열람 요청
- 정정 요청
- 삭제 요청
- 동의 철회
